v7v77's Privacy Policy
v7v77's complete and transparent policy on how your personal information is collected, used, and protected — your trust is our most valuable asset.
1. Introduction & Purpose of This Policy
An overview of how this document applies
v7v77 treats the privacy of users in Bangladesh as its highest priority. This Privacy Policy ("Policy") explains how your personal information is collected, stored, used, and protected across the v7v77 platform — whether accessed via the website, mobile browser version, or any other digital channel.
By using v7v77's services, you are considered to have read and agreed to the terms set out in this Policy. If you disagree with any part of this Policy, please stop using the platform and contact our support team.
This Policy may be updated from time to time. For any changes, we will publish the revised version on this page and update the "Last Updated" date. You are encouraged to review this page periodically.
2. What Information We Collect
Categories of information collected
v7v77 only collects information that is necessary for the safe and smooth operation of the platform. We follow three main categories when collecting information:
Identity Information
- Full name
- Date of birth
- Email address
- Mobile number
- National ID / passport details (for verification purposes)
Financial Information
- bKash, Nagad, Rocket, or Upay number
- Transaction amount and time
- Deposit and withdrawal history
- Wallet balance information
Technical Information
- IP address
- Browser and device type
- Cookie and session data
- Browsing behavior on the site
- Login time and location
Collecting information from minors is strictly prohibited by v7v77. This platform is for users aged 21 and above only. No account will be activated without passing the age verification process.
3. How Collected Information Is Used
Lawful purposes for using your information
v7v77 uses your information only for the following lawful and necessary purposes. We never use your information unnecessarily or unethically.
Account Management
Your identity information is used to create, verify, and manage your account. This ensures that one person cannot run multiple accounts and that the platform remains secure.
Transaction Processing
Financial information is needed to correctly process your deposits and withdrawals through bKash, Nagad, Rocket, and Upay. Withdrawals are typically completed within 10–45 minutes.
Security & Fraud Prevention
Technical information is analyzed to keep your account secure and to detect potential fraud, money laundering, or other illegal activity.
Customer Support
When providing assistance via 24/7 live chat or email ([email protected]), your account information is verified to allow us to deliver fast and accurate solutions.
Platform Improvement
By analyzing users' browsing behavior, we improve the platform's usability, performance, and game content. This analysis is always conducted in an aggregated and anonymized manner.
Relevant Communications
With your consent, v7v77 may email you about promotional offers, bonus updates, or important policy changes.
4. Sharing Information with Third Parties
When and how information may be shared
v7v77 never sells your personal information or transfers it to third parties for commercial purposes. However, in the following limited circumstances, some information may need to be shared:
Service Provider Partners
Minimum necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), game software provision, and technical infrastructure management. These partners are bound by strict confidentiality agreements and may not use the information beyond the stated purpose.
Legal Obligations
In cases involving court orders, lawful requests from investigative authorities, or applicable legal requirements, we may be required to provide relevant information to the concerned authorities. In such cases, we always provide only the minimum necessary information.
Business Transfers
In the event of a major business restructuring, merger, or transfer involving v7v77, user information may be transferred to the relevant successor entity. You will be notified in advance of any such event.
5. Cookies & Tracking Technology
What cookies are and how they are used
Cookies are small text files stored on your device that help improve your browsing experience. v7v77 uses the following types of cookies:
Essential Cookies
These cookies are required for the platform's core functionality. They are used to maintain login sessions, manage security tokens, and save user preferences. Without them, the platform cannot function properly.
Analytical Cookies
These cookies are used to understand which parts of the site users visit most. This information is collected anonymously and helps improve the platform.
You can reject or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to stop working properly.
6. Methods of Data Protection
How we keep your information secure
v7v77 uses internationally recognized security technology to protect your personal and financial information. Our key security measures are outlined below:
- SSL Encryption: All data transmitted on the v7v77 platform is protected by SSL/TLS encryption. This means your information cannot be read or altered by anyone during transmission.
- Encrypted Storage: Sensitive information stored on servers — including passwords and payment numbers — is always kept in encrypted form. No sensitive information is stored in plain readable form.
- Two-Step Verification: Additional verification methods are used to confirm identity when accessing your account and for large transactions.
- Regular Security Testing: Regular security audits and penetration tests are conducted to identify system vulnerabilities.
- Access Controls: Only authorized staff can access specific information for specific tasks. All access is logged and reviewed regularly.
- Data Backup: Regular backups are taken to ensure user information is not lost due to any technical issue.
7. Your Rights & Choices
Your control over your information
v7v77 believes you should have full control over your personal information. To that end, we guarantee you the following rights:
Right to Access
If you want to see what information we hold about you, you can contact our support team. After verifying your identity, we will provide a summary of the information collected.
Right to Correction
If there is any incorrect or outdated information in your profile, you can request that we correct it. Corrections will be made as quickly as possible after your identity is confirmed.
Opt Out of Marketing Communications
If you do not want to receive promotional emails or notifications, you can use the "Unsubscribe" link at the bottom of any email or let our support team know. However, important account-related messages cannot be turned off.
Account Closure Request
You may close your account if you wish. However, certain information may need to be retained for the required period to meet legal obligations.
To exercise any of the above rights or to make any request regarding your information, contact us via the support email or 24/7 live chat.
8. How Long Information Is Retained
Data retention policy
v7v77 retains your information only for as long as it is needed. The retention period depends on the type of information and applicable legal requirements:
- Active account information: All necessary information is retained while the account is active and updated as needed.
- Transaction history: Under financial regulations, transaction records are generally required to be retained for a number of years.
- Closed account information: Most personal information is deleted when an account is closed, but certain records are kept for the required period to meet legal obligations.
- Marketing information: Information used for marketing purposes is removed from the list as soon as you opt out.
9. Protection of Minors
The rights of minors and our responsibilities
v7v77 is a responsible platform. This site is for users aged 21 and above only. We do not knowingly collect information from any minor.
Age is verified during the registration process. In any suspicious situation, we do not activate an account without identity verification. If we suspect that a minor has attempted to create an account, that account is immediately closed and all collected information is deleted.
If you become aware that a minor has created an account on v7v77, please contact [email protected] immediately.
10. Policy Changes & Contact
Updates and How to Get in Touch with Us
v7v77 reserves the right to update this privacy policy as needed. For any significant changes, we will update the date on this page and, where applicable, notify registered users by email.
Continuing to use the platform after any policy change will be considered as your acceptance of the revised policy. We therefore recommend that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:
- Email: [email protected]
- Live Chat: 24/7 support, available in Bengali and English
Frequently Asked Questions
Common Questions About the Privacy Policy